Author: ZMOTly from Futureshift

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5 things you did not know about podcast and employee engagement (and Artificial Intelligence) #AI

Introduction

Podcasts are one of the most popular forms of audio content in today’s world. Podcasts are an excellent way to promote your brand, product, or service for free. They can also be used as a lead generation tool and a recruiting tool for your business. The good news is that there are many things you did not know about podcasts and employee engagement!

Podcasts are the modern way to motivate employees

Podcasts are a great way to keep employees informed.

Podcasts are a great way to keep employees engaged.

Podcasts can be used as an employee survey, but they can also be used in an employee engagement program or even as part of your annual review process!

Podcasts help your organization align around mission and values

Podcasts can be a great way to align around mission and values.

Mission: Podcasts are an excellent way of communicating the overall mission or purpose of your organization, as well as its vision for the future. This is especially important if you’re looking at a new product line or initiative, because it will allow everyone involved in bringing it about (employees, investors) to understand where they fit into the bigger picture.

Values: You’ll also want to make sure that everyone understands what makes your company special—and not just by sharing core values like “Our focus on customer service” or “We believe in giving back.” If there’s a more specific statement about how those things apply in real life (e.g., “We’re here for our customers 24/7”), then go ahead and write it down!

Podcasts hold leaders accountable for company culture

Podcasts are a great way to hold leaders accountable for company culture. They can be used for many things, including:

Showing leadership and the company’s values

Demonstrating your mission as well as how it relates to customers

Ensuring that everyone in the organization knows what’s expected of them

Podcasts let everyone feel like they’re in on something special.

You can use them to create an intimate experience with your employees, customers and fans. The best part about podcasts is that they’re easy to make—you just need some video equipment!

Podcast content takes many forms: tutorials, interviews with industry leaders in your field or topic area, and Q&A sessions where you answer questions from viewers who have submitted them via email or social media channels (like Twitter). It doesn’t matter what kind of content you create; all that matters is making something valuable for those who consume it.

Anyone can make a podcast with just a phone.

Podcasts are simple to make, and most people can easily listen to them on their phone or computer. If you have the right software, you can even make a podcast using your tablet!

You might be wondering how this works. Well, it’s actually pretty simple: just record yourself talking into your microphone (or headset) while holding up a piece of paper with your script written on it in big letters. Then save the file as an MP3 file and upload it to one of those services like SoundCloud where people share audio files online for others to listen too!

Your organization doesn’t need to be an expert at media production to make a great podcast.

Podcasts can be made with a phone and sharing them is easy, so you don’t have to be an expert in video editing or audio production.

Anyone can make a podcast because it doesn’t require special equipment or knowledge of any particular field like video editing does.

Podcasts are an excellent way for your organization or business to share expertise with the public and grow its reputation as an authority in its field by putting their best foot forward through podcasts!

Conclusion

Podcasts are a great way to keep your team engaged, informed and united behind a common mission. We hope this article has given you some inspiration for creating your own!

PS: This entire content for this article is created by @copy.ai. What an amazing tool. I just added a few keywords and wow! Here is what it is.
The associated images (2) - top and bottom are created by another AI tool https://creator.nightcafe.studio
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12 Steps to Run a Social Media Contest That Converts like Crazy [Infographics]

Running a social media contest is a fantastic opportunity to amplify your brand, products, and services. With organic reach on the decline, social media contests are one of the few effective ways to boost your brand online with a minimal promotional budget.

Contests can consist of a simple giveaway from a small brand or full-blown campaigns that create an avalanche of media buzz.

  1. Decide on a contest owner
  2. Set your goals and budget
  3. Choose your prizes and an exciting hook
  4. Build your contest, define contest rules
  5. Determine jury, jury evaluation sheets
  6. Create a promotion and engagement plan
  7. Choose contest entry structure and social networks
  8. Determine the length and frequency of your contest
  9. Test and publish your contest
  10. Use e-mail autoresponders to contact, all entrants
  11. Convert
  12. Analyse, reflect, learn, repeat

When you target prospective participants and actively engage with your entrants, the real winner of the contest will be your brand.

Decide on a contest owner Set your goals and budget Choose your prizes and an exciting hook Build your contest, define contest rules Determine jury, jury evaluation sheets Create a promotion and engagement plan Choose contest entry structure and social networks Determine the length and frequency of your contest Test and publish your contest Use e-mail autoresponders to contact, all entrants Convert Analyse, reflect, learn, repeat
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2020 Marketing – This or That

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Part 2 – Marketing in the times of Corona [Thought Leadership and PR]

PR and Thought Leadership_CoronaTimes

What #Marketing, #Sales, #BusinessDevelopment and #ChannelManagement teams can do in the times of #Corona #Lockout #Quarantine
(Part 2 of n – This is the first in the multi-part series on how business can thrive in these times)

In my earlier post on LinkedIn and ZMOTly, – Carpe Diem – Marketing in the times of Corona – I had shared how these times provide an extraordinary opportunity for marketing to lead the industry. Only the innovators with innovative marketing organisations will survive. The rest will perish and fall by; I spoke about 3 points earlier.

[1] Reset and recalibrate the internal marketing
[2] Reach out to currently engaged prospects
[3] CRM, Database clean up, and customer segmentation.
Here are the next three –

[4] Engage Senior Leadership Team in Marketing

As is usually the case in many organisations, there is an acute misalignment between the marketing team and various business units about the understanding of marketing and expectations from it.

  1. Alignment with Marketing: If you are a Senior Leadership Team member (SLT) or a CMO, this is an ideal time for you to rally the resources and brainpower within the company towards marketing. Your SLT will be, in all probability, be not ‘travelling’ though they are OOF 😊. They will, in all likelihood, be locked up at home with abundant energy and less busy than their usual selves. You use this opportunity to brief your SLT about the company’s marketing objectives and strategies. You can seek participative inputs from the leadership and seek specific feedback or buy-in. Your marketing team can gain insights into various business units and their challenges. That can help you to craft better marketing strategies. What more, you may even crawl some budget from different business units if you provide value.
  2. Management Team as Ambassadors: You can leverage SLT as social media influencers. You may educate some of them on the powers of Social Media and have a streamlined approach to social media. Your SLT is one of the best brand ambassadors inside and outside the company. Leverage them and their networks for writing blogs, social posts on LinkedIn, Instagram or Facebook. That will amplify your company’s brand presence.

[5] Extend your online education for Free–

The magnitude and pace of disruption because of this pandemic is “unparalleled.” It has also opened immense possibilities for students (adults and children alike) to adopt remote learning. The physical classrooms have closed. There is massive adoption of online education through zoom sessions and the likes.

As a savvy marketer, you should seize the moment. You must ‘be there as this massive tectonic shift in learning paradigms are happening across the world. If you have online courses (non-confidential and value-led) built internally, they can be excellent ammunition today. You can use them and make a loyal following for your solution, product or industry; Some examples may be – Artificial Intelligence, Effective Delegation, Crucial Conversations, Financial Management, or Building Operational Excellence.

High-quality training content is of tremendous value to the receiver. As a marketer, you may not want to miss the opportunity to add value to society by enriching your lives. Marketing plays a vital role in building an emotional connection with the audience – your future customers, partners, vendors, influencers, or employees.

My suggestion would be to open it up to the audience for FREE and take the lead in your industry; Digital learning improves access and reduces the cost of continued education, and you would have been an innovator on that front in your industry and your customers and prospects.

[6] Organise Community Outreach and Seek and share personal stories

Your organisation or some individuals in your organisation are probably doing commendable work and community outreach.

If you are not, it is an excellent time to encourage doing such work by your teams and individuals. As a marketer, it is right down your sleeve to give wings to such an effort and gain internal and external recognition for such work. Share such work via your social media channels with pictures and videos. Do branding around such work. Get your PR engines to go full steam. Don’t worry – you can do this shamelessly. After all, that is the industry norm for successful companies and ‘philanthropists.’ All this would help you score better on your glass door raking and boost your brand significantly.

Let me know your thoughts, and I shall continue to build on these on my next posts in the series. You can also reach out to zmotly@futureshift.com.sg, and I will be glad if I can be of help

/Rajesh

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Marketing in the times of Corona

CarpeDiemMarketing_1

Carpe Diem!

What #Marketing, #Sales, #BusinessDevelopment and #ChannelManagement teams can do in the times of #Corona

(Part 1 of n – This is the first in the multi-part series on how business can thrive in these times)

With COVID-19, the world is passing through extraordinary times. Companies require super-extraordinary approaches to survive and thrive in such situations. In this multi-part series, I will address what an organisation can do to lead the industry and leave the competition far behind.

Businesses will be restored to normalcy in due course; only the innovators with innovative marketing organisations will survive. The rest will perish and fall by the end of this pandemic. What remains hence is the impact that you have created in the coming weeks and months. Towards that goal, we will see and share a few tips in marketing and business development.

With the partial to a near-total shutdown of businesses worldwide, the domestic and global companies are facing a watershed moment. Their inbound marketing leads and enquiries have dried up. The social distancing norms constrain the sales team and outbound team. Many businesses are working from home. Revenues are barely trickling in.

Yet, this provides one of the perfect opportunities for a savvy marketer. Here are a few things that you can do –

[1] Reset and recalibrate the internal marketing

Lockouts and quarantine times, such as this is an ideal time to set the internal house to order. The marketing team can now experiment with things that you always wanted to do but never found adequate time. Some of the areas could be

  • Create ‘stock’ content like blogs, white paper, case studies
  • Revisit the calendar for ‘flow’ content like posting blogs and social media.

[2] Reach out to currently engaged prospects

Today is an excellent opportunity to reach out to prospects and customers that are engaged with you presently. The trick is reaching out to them, ‘not with a sales pitch but with ‘hacks’ or ‘tips and tricks. Such a sharing of high-value content that truly eases their lives can add tremendous value to their businesses and organisations. Your customers have all the time in the world now, and you can even reach out to them with web sessions like Zoom or Facebook / Instagram Live. Here are some examples of topics that you can use –

  • Everything you need to know about X.
  • Why most Y strategies today are destined to fail.
  • Three steps by that Y can do to stop Z
  • COVID-19 – How X can change the future of Y.

[3] CRM, Database clean up, and customer segmentation.

One of the vital things a sales team (and the marketing organisation) must have is a well-segmented target audience. It would be best if you used this time to look at the database of current opportunities in your CRM system. If you have not updated the customer database/ CRM, use this time to reach out to sales teams to update the CRM. You can then segment / re-segment the prospect and customer data. You may want to customer lists into categories or based on the sales cycle or with tags that your company is comfortable with. You would need to have a specific plan of engagement for each type.

Let me know your thoughts, and I shall continue to build on these on my next posts in the series. You can also reach out to zmotly@futureshift.com.sg, and I will be glad if I can be of help /Rajesh

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What a simple pencil sharpener can teach you about big ‘I’ Innovation vs. small ‘i’ Innovation

What a simple pencil sharpener can teach you about big ‘I’ Innovation vs. small ‘i’ Innovation
What a simple pencil sharpener can teach you about big ‘I’ Innovation vs. small ‘i’ Innovation

As a parent, with young children, while I go around doing routine stuff, I usually keep a watch on how small and subtle changes are happening in the world of stationery – of pencils, erasers, pencil sharpeners, rulers, glue sticks, and such mundane stuff. I am childlike when getting hold of these things and often stumped with subtle innovations that are happening in the industry.

#Innovation happens at multiple levels. There are the big ‘I’ innovations that happen once in a while that make headlines and get some multi-million-dollar funding, and the world talks about them to no end. Then there are millions of small ‘i’ innovations that go under the radar, many of which we use and yet one talks about them.

Unlike big Innovations, small innovations happen daily and impact life significantly and make life easier its own small little ways. We seldom discuss them, and in many situations, we do not even observe that innovation, let alone acknowledge or amplify that innovation. Small innovations are under the radar, but I believe, when put together daily, they impact the quality of life and save us time and money significantly.

Here is one such innovation – on a pencil sharpener. As a child and over the last 40 years, we have experienced this is the situation, thousands of times, yes, thousands of times While sharpening a pencil the lead gets stuck at the far end of the sharpener. I have personally spent, and I am sure if you are someone like me who is a millennial generation, we have spent countless minutes,  time trying to use a sharp instrument to pull out the stick lead. If it happens to be a color pencil, the lead is so soft that it gets stuck far more and it is much more difficult to retrieve.

Now, imagine this innovation (in the picture attached). There is a small opening at the far end for the broken lead fall away. A circular design, a little ide than the size of the lead that lets the broken lead automatically fall off. This, I believe, is a phenomenal small ‘I’ innovation.

There is a small opening at the far end for the broken lead fall away. A circular design, a little ide than the size of the lead that lets the broken lead automatically fall off. This, I believe, is a phenomenal small ‘I’ innovation.
There is a small opening at the far end for the broken lead fall away. A circular design, a little ide than the size of the lead that lets the broken lead automatically fall off. This, I believe, is a phenomenal small ‘I’ innovation.

Now about the business value and thus money that could be made by the innovator – Even if the innovator or the product marketer charges ₹2 (or 20c) extra per sharpener vs. ₹5 (or 50c) otherwise, the innovator would be amply rewarded. This does not happen in real life. That small innovator is not able to market that innovation, let alone price it at a premium. The user, on the other end, is unable to comprehend the significant value that innovation brings to them. Imagine, in this case, that extra minute the user has in trying to remove the stuck lead and that would have at least happened 100 times a month. That is a good 2 hour extra for just ₹2 (or 20c).

What are your thoughts?

What do you think about small innovations versus big innovations?

Is there merit in small innovations? How can they be monetized?

Are there any small innovations that you think have gone unnoticed?

Please share in the comments section. I would like to hear from you.

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5 Steps to Scaling your Startup – An open letter to entrepreneurs

Dear Entrepreneur:

Starting a business is easy. It requires courage. It requires an idea. It requires passion and commitment. You are one of the very few in this world who has taken that critical step.

You are even willing to make sacrifices and commit to hard work. Your next goal is to make your all this count. To make the business successful. To do that you have to scale and scale sustainably.

How would you do that? At Futureshift, our ZMOTly framework helps you to achieve your goal with a structured way to scale your business. Towards that end, our clients love this ZMOT.ly Smart Scaling Framework, they held them to look at incubation to mainstream under a very predictable model.

This model brings science to the art of business scaling. The more detailed you are with your plan using this framework the better you are set to reach your goal.

Why do some companies achieve things that ultimately exceed our expectations and defy all of our assumptions for what’s possible?

Would you startup be one of those unicorns?

Check it out! Take the plunge head-on with ZMOT.ly Smart Scaling Framework.

  1. Discovery: In this phase, you would Identify, define and prioritize opportunities that will deliver revenue/ growth. You may list all revenue/ growth model.
  2. Concept Development: In this concept development phase you would define the user, stakeholder partner value proposition and architect execution and revenue/ growth models for each revenue/ growth model.
  3. Proof of Concept: This is a very critical phase where you would validate the value proposition, revenue/ growth, and technical feasibility at a single location for each selected revenue/ growth model.
  4. Pilot; In this phase, you would test the complete model in multiple locations to validate scalability, for every scalable and sustainable model from POC. Many startups fail here.
  5. Scaled Deployment is all about focussed field execution to achieve stated goals and objectives. Here it is critical to achieving maximum revenue/ growth with minimum or administration.

Mainstream: This is no more a phase. At this stage, you have had a full adoption across all markets and integrate into core execution engines. This is business as usual and in all probability, you will have other competitors in the market. It is all about efficiency. But more importantly, this is the time to get focus to newer innovations and incubations.

Having said this, the idea of each of these models is suggestive. If a specific product or idea or a revenue model fails in any of the phases to achieve its desired objectives- you as founders and management team would need to have a real strong discussion on to do a Go-NoGo decision.

Hope this helps. Please feel free to reach out to zmotly@futureshift.com.sg if you need our help.

  • ZMOT.ly Team/ Futureshift
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Learning Series – Blended Learning Design Models (Part 4)

Blended Learning Design Models

Blended learning design models are learner platform models that describe the design and delivery strategy associated with a particular learning program. Futureshift Learning distills the variety of blended learning models into two basic types: linear learning models and hub learning models, each possessing specific inherent strengths and weaknesses.

Linear Learning

In the linear learning model, participants are required to complete a series of training interventions in a stepped, or lock-step, manner. The example model shown in Figure 1 provides an illustrative view of a linear training program.

With linear learning, a participant is not permitted to move around too much within the program or curricula because most of the learning program’s design is based on a building-block design structure. These types of models are exceptional for certifications, pay-for-skills, or apprenticeship-style programs in which the participant’s progress is carefully tracked, and specific “waypoints” are used as progress checks to validate the participant’s mastery of the knowledge and skill elements.

Linear learning’s weaknesses are that the models tend to take much longer to design and develop, and much longer to complete for the learner. The model’s strengths lie in its structure and stepped process. Also, the building-block style of learning is beneficial because it is comfortable for many learners and allows the learners to achieve satisfactory performance at each step before having to move on to the next level.

Hub Learning

While linear learning provides tremendous structure and direction, hub learning design models give freedom to explore with a variety of choices from which to choose. Hub learning has the core content at its center with a variety of radiating supplemental learning elements available. Figure 2 demonstrates a representative hub learning model.

The learner has the option of selecting only those elements he/she desires (including the choice of selecting none). The mixture of selections varies for each learner dependent upon the preferences and needs of the learner. Hub learning programs are arguably more straightforward and faster to build than linear programs, and they are considerably more flexible and customizable. Hub learning’s greatest weakness is that it is highly dependent upon a self-motivated learner to gain maximum value from the model.

It is challenging to prescribe a single learning solution because of the diversity of the situations. Figure 3 illustrates some pros and cons associated with each model.

One additional factor that cannot be overlooked as you learner engagement. The critical feature is to ensure that the learner can use the training to develop skills and knowledge. The evaluate blended learning approaches is that experiential learning process is not necessarily improved just because learning possesses the highest learner applicability of your organization used high-quality 3D visuals. There is no learning. Numerous studies and professionals agree debate that better graphics add an aesthetic quality to a once a learner can apply learning in a presentation; however, aesthetic quality does not equate to the meaningful and experiential manner, he/she can see better learning. This is a common trap into which many completely learn the materials and successfully apply inexperienced training designers fall prey. Learning is not them.

You might also like – Learning Series – Blended Learning Approaches (Part 3), Learning Series – Why Blended Learning Strategy (Part 2), Learning Series – Crafting a Blended Learning Strategy (Part 1).

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Learning Series – Blended Learning Approaches (Part 3)

Blended Learning Approaches

In our earlier post – Learning Series – Why Blended Learning Strategy (Part 2), we went on to see why Blended Learning and the three primary reasons why blended learning is used.

Dependent upon your definition of blended learning, you can argue that there are as many approaches to blended learning as there are various combinations of all the different media available. What becomes paramount to a winning training strategy is the instructional design strategy and approach. It all starts here, and the decisions that are made here ripple throughout the learning. Poor instructional design choices cannot be covered up by slick programming or outstanding graphics. A poorly designed training session will still be a poorly designed learning event, regardless of how fancy the animations or how sophisticated the delivery. The only difference is how much money is lost in the process.

Futureshift Learning distills blended learning approaches into two major categories: learner-centric and business-centric drivers.

Poor instructional design choices cannot be covered up by slick programming or outstanding graphics. A poorly designed training session will still be a poorly designed learning event regardless of how fancy animations or how sophisticated the delivery. The difference is how much money is flushed away in the process.

Learner-Centric

A learner-centric approach provides considerable upfront instructional design emphasis on the learner and the learner’s conditions of learning; for example, the use of Gagne’s The Five Conditions of Learning, which includes five categories of learning: verbal information, intellectual skills, cognitive strategies, attitudes, and motor skills. Learner centric approaches rely upon sound upfront instructional systems design. The tried and true analyze, design, develop, implement, and evaluate (ADDIE) process starts with analysis and include evaluation throughout its process model. Adherence to these processes ensures that the training created is designed to provide maximum transference to the learner, thereby optimizing the available solutions to the learner.

Business Centric

The intent of a learning event is to transfer knowledge, skills, and/or abilities to a learner. Therefore, you could assume that all approaches are learner centric; however, this is not the case. The core of a business centric approach is the reality of understanding and meeting the business drivers. Learning in and of itself is a great thing, but it is not always a company’s primary mission to educate their workforce. Manufacturing and productivity are requirements that must be met; therefore, the business demand can dictate the design steps and decisions just as readily as a focus on the learner.

Training exists in many forms, and certainly, it depends on the content to determine the need for complexity. For example, if the business driver is to ensure that all employees receive training concerning changes to administrative practice, the training design should be limited to communication. Conversely, should the situation involve the deployment of a brownfield launch, including new manufacturing equipment, the business impact will drive the design decisions, this time with a very robust modality. These two approaches are not necessarily mutually exclusive of one another. With some creative forethought and design, many learning projects handily weave both learner needs and business needs into the final design. In the next post, we will visit the Blended Learning Design Models – Learning Series – Blended Learning Design Models (Part 4).

You can also visit – Learning Series – Crafting a Blended Learning Strategy (Part 1) and Learning Series – Why Blended Learning Strategy (Part 2)

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Learning Series – Why Blended Learning Strategy (Part 2)

In our earlier post-Learning Series – Crafting a Blended Learning Strategy (Part 1), we had an overview of a blended learning strategy. In this post, we are going to go a little deeper into ‘Why/ of a Blended Learning Strategy.

Why Blended Learning?

Blended learning is heavily favored for three primary reasons:

  1. Optimal learning strategies – mixed-media learning approaches have been proven to be the most effective means of learning, especially when you are dealing with large numbers of learners;
  2. Reach and flexibility –blended learning can reach across large areas at any time or (virtually) any place; and
  3. Economics – done right, blended learning is a highly valuable business solution that can be a very good economical investment.

Optimal Learning Strategy

Numerous studies are available in both the commercial and academic fields that clearly demonstrate that the most successful training approaches are those that involve higher interactivity and use more than one modality for learning transfer. Therefore, answering “Why blended learning?” becomes simple; it is the most effective approach for learning.

Be careful though, blended learning still requires sound instructional design in order to be effective. Simply creating a series of different modes of content does not make for excellent learning transfer.

Reach and Flexibility

Traditionally, training was completed by trainers who diligently traveled from site to site ensuring that all personnel was properly trained. Often the cost and time associated with delivery remained a challenge. Adding on large enterprise-wide training rollouts introduced a great deal of variation due to the sheer number of instructors required.

The face-to-face benefits of training are undeniable, but some form of interactive exchange mixed with face-to face training was required. Blended learning neatly fills that niche. Blended learning also offers flexibility. Considering instructor-led sessions, where participants are required to attend at set times, dates, and locations, blended learning offers flexibility in the delivery so that personnel can attend at their convenience.

A word of caution, though—simply setting up webinars as a distance learning solution without first truly understanding the learners and the business need is not a sound decision. Good intentions without well- constructed instructional strategies can still end in poor results.

Economics

Cost will always be a factor in the selection of a training approach. Blended learning requires an investment at the onset of the training. Like most things, you get out of the investment what you put into it. Instructional design steps can appear to be expensive steps that many organizations are tempted to skip. Beware of that slippery slope!

Building an optimized training plan through instructional design is really the only way to go. The old adage “penny wise and pound foolish” comes to mind. Many organizations pursue the false quest of a rapid blended learning solution that skips the details in the planning stages; consequently, the results can be catastrophic. Remember, most companies’ greatest differentiator is their people. Why are organizations in such a hurry to shortchange that competitive edge?

In our next Chapter, we we will talk about Blended Learning Approaches and how you can use them.